Redactar y cumplimentar informes, cartas, acuerdos/contratos de comercio internacional u otros documentos habituales en comercio internacional, en inglés, aplicando criterios de corrección formal, léxica, ortográfica y sintáctica.

Formative module presentation

Diagnostic evaluation

¡PROVE YOUR KNOWLEDGE!

1. Business management in english
   1. Basic commercial documentation
      1. Presentation
      2. Product catalogue
         1. Telephone order
         2. Service / sales order form
         3. Delivery note
      3. Offering your products by mail
         1. Case study: Ilum Spain
         2. Introduction of a new product line
         3. Request for pro forma invoice
         4. Pro Forma invoice
         5. Purchase order
   2. Complex documents
      1. Presentation
      2. Deed of partnership
         1. Partners involved, name of partnership and purpose
         2. Term, place of business and capital contributions
         3. Profit and loss, rights and duties of partners
         4. Accounts and audit, dissolution of partnership
      3. Contract for the international commercial sale of goods
      4. Model contract
         1. Parties
         2. Goods
         3. Delivery and price
         4. Payment conditions and arrangements
         5. Documents. Insurance
         6. Additional contractual clauses
      5. Export credit insurance
2. Writing reports and other commercial correspondence
   1. Commercial reports
      1. Case study: attending a presentation
         1. The presenter
         2. Company's mission
         3. Ergonomics in design
         4. Our product line
         5. Business in the European market
         6. Summation - Questions and answers
   2. Commercial correspondence
      1. Fax communication
         1. Description
         2. Fax structure
      2. Electronic mail
         1. Description and structure
         2. Writing emails
         3. Email vocabulary
      3. Formal correspondence
         1. Formal style
            1. Example of a formal letter
            2. Analysis of a formal letter
         2. Letters for claims or complaints
         3. Letters about outstanding invoices or bills
         4. Letters for request of deferral
3. Customs management in international contexts
   1. Historical background
      1. Europe after WWII: the Marshall Plan
      2. Spain´s isolation ends in 1953
      3. European economic co-operation
   2. World Customs Organization
      1. Presentation
      2. Vision, mission and values
      3. Strategic goals
   3. Other sources for customs information
      1. UK, USA Australia and Canada
      2. China, Russia and other countries
   4. Customs procedures and documents
      1. Presentation
      2. Bill of lading
      3. Single Administrative Document (SAD)
   5. Paying taxes and getting products certified
      1. Customs and excise duties
      2. VAT
      3. Certification